Contact Us
Have a question that needs answering? We are here to help please use the form to contact us or you can drop us an email or even a phone call.
support@htwebhost.net
Phone
+1 (863) 784-3249
Address
PO BOX 764 Avon Park, FL 33826
Ask Us a Question
Support
Contact Our World Class Support Team
Our support team has over 10 plus years of experience in various Technologies. We understand how to integrate technology into your business so that you can get more customers, sell more products, or streamline your business process by saving you more money and time.
Call: (863) 784-3249
F.A.Q.
Frequently Asked Questions
How Soon Will I receive my services?
Most web-hosting services will be provisioned automatically as soon as payment is received. Backup services take longer to provision as they require manual setup we try to get backup services provisioned within 24 hours after receiving payment. Our web design and marketing services will vary based on the project of the client.
Do I need a certain speed of internet to use your services?
Any high speed internet connection should be fine to use our services the faster the connection the better. For our backup services we recommend nothing less than 5mbps upload speed to ensure fast uploads to the cloud.
My backup has been running for a long time several hours is this normal?
Yes this can be normal especially if you are doing the first initial backup or you have a large amount of data you are backing up to the cloud. Example: Over 20 gigabytes of data. Also your connection upload speed will determine how fast the backup will go. Faster upload speeds will be better here. Depending on the amount of data it can take several days or more to upload the initial backup.
What are your hours of operation?
We are open from Monday-Friday 10am-6pm EST. Email and ticketing systems are always open.
Do you offer a guarantee on your services?
We guarantee that if you do not get results with our services you do not pay. We are a business who believes you should get what you pay for.
Where are you exactly located?
We are located in Avon Park, FL We are about 1 hour directly south of Orlando, FL
Satisfaction Guaranteed
Award Winning Support
We are here to support your business goals. We know your time is important to you and you need to get results we are here to assist you in your business journey.
Guarantee
We guarantee that if you do not get results with our services you do not pay. We are a business who believes you should get what you pay for.
HTWEBHOST
We at HTWEBHOST understand that you have a choice when selecting a provider for your
website hosting and backup needs we would be honored to assist you with your business.